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There are NO refunds on unused tickets, or if you are unable to make it through the haunt.

Violation of house rules will result in expulsion without refund.
Conduct that is disorderly, disruptive, or in poor taste is prohibited.

Jones Orchard management may refuse your admission if they see conduct that may lead to possible danger, injury to yourself, other guests or our staff.

By accepting this ticket, the Holder understands there is an inherent risk involved in being admitted into the haunts. The Holder assumes all risks and dangers associated with participating and entering the property of Festival of Fears. In consideration and acceptance of entrance into Festival of Fear, the Holder further agrees to release the operator and affiliates from any liability, harm, injury, or death, cost or expense whatsoever that may arise directly or indirectly, from attending any attraction at the Festival of Fear location.

Purchase ProtectionRECOMMENDED

Add Purchase Protection for a small fee and get a 100% refund of your registration purchase should you be prevented from attending due to a qualifying unforeseen circumstance. (Full Terms)

Why protect your registration purchase? Purchase Protection covers:

Severe Illness and Injury
COVID-19
Hospitalization
Death in Family
Transportation Failure
Crime and Home Emergency
Employment Obligations
Acts of Nature
Legal Obligations

Purchase Protection covers many common unforeseen circumstances, but exclusions apply. View full List of qualifying circumstances and exclusions.

* Terms, conditions and exclusions apply. Not available for or applicable to events, attendees, or travel outside of the USA. Purchase Protection is a service offered by Purchase Protection LLC. Purchase Protection is not an insurance policy. It is a service that will refund you 100% of your event fees, taxes and dues should you be prevented by unforeseen circumstances from attending the event. Purchase Protection does not apply to, and will not reimburse, charitable donations. Purchase Protection fees will be charged as a separate transaction. Any changes made to your purchase will not change the amount covered in this agreement.

Read Full Terms and Conditions

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